Health Care FAQ

FREQUENTLY ASKED QUESTIONS

  1. ”How_do_I_access_the_hospital_services?”


    Dr. Archer is available to all clients of our practice. For clients of other clinics, your horse may be referred to us through your veterinarian by phone. Dr. Archer is available for second opinions, particularly for lameness and orthopedic issues and for any surgical procedure that your horse may require.
  2. ”What_type_of_surgeries_can_be_completed_in_the_hospital?”


    With the only board-certified equine surgeon in the lower mainland we are equipped and prepared for surgical procedures on horses such as colics, arthroscopies, castrations, cryptorchids (retained testicles), angular limb deformities, fracture repair, minimally invasive surgery (laparoscopy), airway surgery, and more. For additional information, please contact us via e-mail at admin@pmvetservices.com or phone at 604-856-3351.
  3. ”What_is_involved_in_bringing_my_horse_to_your_hospital?”


    Following referral by your veterinarian or a call to our practice, an appointment will be made that is convenient for you and your horse. If necessary, we can suggest a few names to aid in transportation to and from our hospital. Our office is located on the right upon entering the driveway. You should report immediately to the front desk and a staff member will obtain your personal information prior to unloading your horse. Your horse will be examined and an initial cost estimate will be offered to you for approval. Following your approval and consent, our staff will proceed with the care of your horse. Upon discharge, you will be given a summary of the work performed and a sheet outlining the rehabilitation process and at-home care. Your veterinarian will receive a copy of the rehabilitation form and a summary of our work. Depending on the type of hospital visit, stitch removal or medication management can be supervised by your regular veterinarian.
  4. ”How_do_I_pay_for_the_services?”


    Our hospital policy requests a valid Visa or Mastercard and a 50 % deposit upon initial cost estimate. Payment is due in full upon discharge of your horse from our hospital. If your horse requires extended hospitalization, payment in full is required on a weekly basis prior to additional care. We accept cash, debit, Visa or Mastercard only. Sorry no cheques are accepted.
  5. ”Why_do_I_need_to_bring_my_horse_to_your_facility?”


    Although Dr. Archer may travel occasionally to your barn, many procedures are best done in a controlled environment, which can be maintained at the highest standards. We have access to equipment in the hospital that may not be readily available in the field because of the issue with portability. For more complex lameness investigations, which may be lengthy and tedious, it is best to leave your horse with us, as we understand that your time is valuable too.
  6. ”What_if_my_horse_needs_to_be_hospitalized?”


    Depending on the circumstances, your horse may be housed in our hospital or they may be kept in one of our outdoor paddocks. Our hospital offers around-the-clock care as needed by our qualified staff. Your horse will be fed 3-4x/day, the stall cleaned 2x/day and they will be groomed daily. A member of our staff will provide daily updates on the condition of your horse and your bill.
  7. ”When_can_I_visit_my_horse?”


    Visiting hours are limited due to confidentiality issues with other horses in the hospital, you and your horse’s safety, and to avoid disruption of normal hospital functions. We strongly encourage you to make an appointment with the office prior to arriving.
  8. ”What_if_more_diagnostics_are_needed?_Bone_Scan?”


    We currently do not have bone scan (scintigraphy) at our facilities. For these special procedures, we will refer you to a centre with such capabilities and design a treatment and rehabilitation plan based on their findings.
  9. ”What_does_it_mean_to_be_Board-certified?”


    The process of becoming board certified is arduous and time consuming. Following graduation from veterinary school, candidates must complete a one-year internship program at an accredited facility. Following successful competition of this, candidates enter residency program where they spend three years training under the supervision of other board-certified surgeons at an accredited facility. Only 25-30 residency positions are offered annually in all of North America. This training process is sanctioned by the American College of Veterinary Surgeons (ACVS), which is responsible for granting ‚ÄúDiplomate‚ÄĚ status. Upon successful completion of the three-year program, the candidates must pass a grueling examination prior to becoming ‚ÄúDiplomate‚ÄĚ. This process ensures that candidates have satisfied the guidelines required by the ACVS. This distinction protects clients and patients as practitioners have proven their surgical proficiency according to these standards. Only individuals accredited with ‚ÄúDiplomate‚ÄĚ designation are considered specialists in their field. For more information about board -certified surgeons please visit www.ACVS.org